RETURNS

We have a very thorough quality check, however, please do look over your delivery as returns will only be accepted within seven days of receiving, and only if the item is faulty. Change of mind returns are not accepted. Please notify us if your encounter an issue, prior to returning any goods.

Due to the nature of the materials we use they may be some variation despite our efforts to best represent the product. Leather will show variation in the colour, texture and finish, these are characteristics which make leather products all the more special, these are not considered faults.

Fabrics used on the external elements of the bags have been hand-printed, you will notice pattern placement will change from bag to bag, you may also notice print registration differences, these are something that comes with the hand-made element and as such should be warmly embraced as a part of the design.